Email Address
gcmcb@globalcarehospitals.com
Address
National Hi-way,Brgy. Maitim Bay Laguna
Discharge
DISCHARGE PROcess
1. | Your Attending Physician is the authorized person to order for your discharge. |
2. | Your Nurse will provide your Home instructions and follow up schedule. |
3. | For your Billing concerns, you may ask assistance with our Billing Section. |
4. | You may request a copy of your records of of confinement from the Medical Records section. |
5. | Accomplish the customer feedback form because your voice is important to us. |
MEDICAL RECORD REQUEST
If you intend to request copies of your Medical Records:
- Sign a Data Privacy Consent.
- Coordinate request with your Nurse.
- Fill up a request form.
- Check and verify the completeness of your request.
- You may expect a 3 days processing time upon request of your Medical records.
- Proceed to the Medical Records section located at 3rd floor.
- You will be asked to pay at the cashier for the requested records.
. Medical Certificate – P 100
. Medical Abstract – P 150
. OR Tech (Certified True Copy) – P 70
8. In compliance with the Data Privacy Act of 2012, patient information must be protected.
a ) If patient himself, kindly present the following: valid I.D. and official receipt of the medical records purchase.
b ) If patient representative,please present the following for identification and verification purposes: valid I.D. of the patient representative, original copy of authorization letter signed by the patient, valid I.D. of the patient, and official receipt for the medical records purchase;
1. | Received written Doctors Order Form from Nurse Station prior to discharge |
2. | Charges must be encoded in the hospital system |
3. | All return medicine and supplies must be deducted in the hospital bill prior to forwarding discharge clearance form at the Billing Section |
4. | Tagging of Patient for discharge |
5. | Verify charges made by Nurse Stations/other Sections |
6. | Locked patients account for processing of final bill |
| 7. | Facilitates Professional Fees |
8. | Apply necessary discounts (PWD, Senior, Stockholder etc.) |
9. | Identify patients account if Private case, House case, HMO |
10. | Process patients final bill accordingly |
11. | Forward patient’s data to Phil health Section for deduction |
12. | Billing Officer will check final bill prior to its release |
13. | Inform Nurse Station availability of patients final bill and relay it to relative/s |
14. | Secure signature of member on Statement of Account and Claim Sign Form for Phil health purposes |
15. | Instruct the relative to pay at the Cashier Section and secure clearance |
16. | Discharge patient in the Hospital system |
