Your Attending Physician is the authorized person to order for your discharge.
Your Nurse will provide your Home instructions and follow up schedule.
For your Billing concerns, you may ask assistance with our Billing Section.
You may request a copy of your records of of confinement from the Medical Records section.
Accomplish the customer feedback form because your voice is important to us.
If you intend to request copies of your Medical Records:
. Medical Certificate – P 100
. Medical Abstract – P 150
. OR Tech (Certified True Copy) – P 70
8. In compliance with the Data Privacy Act of 2012, patient information must be protected.
a ) If patient himself, kindly present the following: valid I.D. and official receipt of the medical records purchase.
b ) If patient representative,please present the following for identification and verification purposes: valid I.D. of the patient representative, original copy of authorization letter signed by the patient, valid I.D. of the patient, and official receipt for the medical records purchase;
Received written Doctors Order Form from Nurse Station prior to discharge
Charges must be encoded in the hospital system
All return medicine and supplies must be deducted in the hospital bill prior to forwarding discharge clearance form at the Billing Section
Tagging of Patient for discharge
Verify charges made by Nurse Stations/other Sections
Locked patients account for processing of final bill
Facilitates Professional Fees
Apply necessary discounts (PWD, Senior, Stockholder etc.)
Identify patients account if Private case, House case, HMO
Process patients final bill accordingly
Forward patient’s data to Phil health Section for deduction
Billing Officer will check final bill prior to its release
Inform Nurse Station availability of patients final bill and relay it to relative/s
Secure signature of member on Statement of Account and Claim Sign Form for Phil health purposes
Instruct the relative to pay at the Cashier Section and secure clearance
Discharge patient in the Hospital system